Delivery. Since I am usually not at home, how can i get it?

Hello ​@mtjessy 

are not at home, your package will be sent to the post office where you can pick it up within 7 days.

Are you sure about this? Because, i am confused that whether it is return back to o2 itself.

​@mtjessy The shipment will be held at the post office for pickup for 7 days. You can also select an alternative delivery date in the DHL app.

Does DHL works on Saturdays? If yes, i can pick up on that day.

I have one more doubt. After how many tries, it will be redirected to the post office?

​@mtjessy The post office is open Monday to Saturday

​@mtjessy If no one is at home, the package will be sent to the post office. You can then pick it up within 7 days with your ID.

Ok. Thank u so much

Hallo, my packet was redirected to the nearest post office. in the dhl app it is showing i can pick up from tomorrow. Can i go and pick up the package today 

You can pick up from tomorrow. Not today. 

​@The_Voice_70 I thought that, i can pick up today evening because the post office is near my house. 

No, it will only be possible tomorrow because DHL first has to enter the parcel into their system. 

Ok. Got it. Thank you

Hello ​@mtjessy 🙂

It's great that you shared your concern with us here and that you've already received excellent support from The_Voice_70 🤝 You'll finally be able to pick up your cell phone from the post office tomorrow. I'm happy for you and hope you enjoy setting up your new device 🤗

Best regards

Kathi

Thank your response. I got the device today.

That is great that you already got your order yesterday, ​@mtjessy. Seems to at least be worth a try to go to the post office the same day, guaranteed it is possible the following day.

Thank you for your feedback and have a nice weekend,

Gerrit