Skip to main content
Warum O2
Warenkorb
 Service
Frage

Delete Registration

  • Okt. 21, 2026 1:32 PM UTC
  • 5 Antworten
  • 26 Aufrufe
Besucher:in

I need to cancel my registration as my identification failed. I forgot to add my Middle name that shows on my document and that’s blocking identification. How?

Edit o2_Gerrit 21.10.2026 moved to English O₂ Community: Mobile

    5 Antworten

    Bumer
    Legende
    • BumerLegende
    • Okt. 21, 2026 1:54 PM UTC

    Is this about prepaid?

    Besucher:in
    • yalhyari
    • Autor
    • Besucher:in
    • Okt. 21, 2026 1:55 PM UTC

    Yes

    Bumer
    Legende
    • BumerLegende
    • Okt. 21, 2026 2:01 PM UTC

    Contact the prepaid service.

     

    Besucher:in
    • yalhyari
    • Autor
    • Besucher:in
    • Okt. 21, 2026 2:01 PM UTC

    thanks

    o2_Gerrit
    • o2_GerritModerator
    • Moderator
    • Okt. 21, 2026 4:19 PM UTC

    Hello ​@yalhyari,

    welcome to our o2 Community 🙂

    Could you already contact our Prepaid Hotline via 0176 88 85 52 82?

    Best Regards,

    Gerrit

    Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
    © Telefónica Germany GmbH & Co. OHG Telefónica