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Delete Registration


I need to cancel my registration as my identification failed. I forgot to add my Middle name that shows on my document and that’s blocking identification. How?

Edit o2_Gerrit 21.10.2026 moved to English O₂ Community: Mobile

5 Antworten

Bumer
Legende
  • October 21, 2026

Is this about prepaid?


  • Autor
  • Besucher:in
  • October 21, 2026

Yes


Bumer
Legende
  • October 21, 2026

Contact the prepaid service.

 


  • Autor
  • Besucher:in
  • October 21, 2026

thanks


o2_Gerrit
  • Moderator
  • October 21, 2026

Hello ​@yalhyari,

welcome to our o2 Community 🙂

Could you already contact our Prepaid Hotline via 0176 88 85 52 82?

Best Regards,

Gerrit