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Delete account


Hi,

 

I want to delete this account, because it got glitched. I tried to activate a prepaid card, while having the small data plan (20 GB for 9.99 euros per month) using a wise bank account to pay for it, but at the end it got glitched. So I used another email adress instead and used the pay as you go option as this works. Hence why I don’t need this account anymore. 

So could you please delete it?

Thank you! :)

I appriciate it.

 

Kind Regards,

Peter

10 Antworten

Bumer
Legende
  • March 30, 2026

Do you mean the community account?


  • March 30, 2026

Hi Bumer,

 

I mean the community and the general account attached to this email. I just created this community account because I wanted to delete every account attached to the email address.


Bumer
Legende
  • March 30, 2026

You can delete the login yourself under Manage Login, then you can relink the email address.


  • March 30, 2026

I don’t see it..

I can just access “Meinen Daten”, if I access anything else then it is just a blank screan.


Bumer
Legende
  • March 30, 2026

there:

 


  • March 30, 2026

Thank you but it is glitched so nothing shows.

 

 


Bumer
Legende
  • March 30, 2026

You cannot delete a prepaid account yourself. Log in with the account that has the email address registered to it and try again.


  • March 30, 2026

cool.. same thing happens with the other account.

also i know that is why i posted here, so somebody else can do it.. 

 

If someone else can delete it, thank you.

 

Have a nice day,

Peter


Bumer
Legende
  • March 30, 2026

Is the other account also from a prepaid card?


Bumer
Legende
  • March 30, 2026

Zur Info, inzwischen ein weiteres Topic zum gleichen Thema eröffnet: