Hi@Zundu9470, nice to hear from you!

Are you in an other country now?

Please send a private message to@o2_Support with your phonenumber and your personal four-digit identification code.

Best regards

Juliane

Hi @Zundu9470,

I didn’t receive a message from you.

If I still can do something for you, let me know.

Best regards

Juliane

Hi @Zundu9470,

I still didn’t receive a message from you.

If there are any other questions, feel free to contact the community.

Best regards,

Juliane

I am sorry for the late reply, but I got it solved by calling customer service. Thank you anyways and sorry for the inconvenience.