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Dear O2 Team, I couldn't login to meine O2 app. Error displayed is" Die Daten konnten nicht geladen werden. (502)". In mobile browser i can login but same error diaplays for "Meine Ubersicht". So i couldn't login. And today my pack is expired my balance is over now. How should i recharge now?

 

edit o2_Solveig: verschoben von Prepaid- > english

Hello @Siva193 ,

have you been able to access your account via App or Browser by now?

Concerning your balance you might also find o2_Jessica’s answer in this topic to be of interest:

https://hilfe.o2online.de/english-o2-community-mobile-43/prepaid-cannot-use-mobile-data-sign-into-network-587260

 

Kind regards, Sven

 

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