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Dear Sir / Madam,

 

I left Germany on July 2019.

I’ve sent cancellation for all my 5 contracts (me and my family), but I still see charges on my bank account.

How can I get this cancelled?

Die Auftragsnummer -

EPOS02013583830383

EPOS02003468274431

EPOS0200816924927

EPOS02001267483519

EPOS02013699171583

 

Thanks.

Did you send in all the required documents for an early termination?


What are “all” the required documents?

I’ve sent a fax with all the details to Telefonica Germany GmbH in Munchen (01805-571766).

 


Here is the form with all the information:

https://static2.o9.de/resource/blob/67636/1514edef53eb4184657eaca1f67ca03a/contract-cancellation-moving-abroad-download-data.pdf


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