Hello Mr./ Mrs,
good evening , i hope everything will be fine for you , i have problem with my contract, ive ordered iphone 13 pro max afew days ago ,in my o2 it has been written the mobile phone which i ordered (it has been sent ) last night , but untill now i didnt get anything , can you tell me whats going on please ?
Edit by o2_Katja: Moved to our English Community and merged two threads
hello sir , i have ordered iphone 13 pro max from o2 , in my app i see it has been sent , but i di not get it ! please can you tell me whats wrong ? thank you
Hi
are we talking about the order from the 13th of December?
That order went through and was also already handed over to DHL.
Have a nice evening and enjoy your new device!
Best regards,
Kurt
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