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Contract Number


Hello, I bought a tablet from O2 last month. My contract has not arrived by mail yet. Since I do not know my contract number, I could not open an account in the O2 application. And since I could not open an account, I could not make this monthly payment. How can I find out my contract number?
 

4 Antworten

Bumer
Lehrling
  • 21589 Antworten
  • 9. April 2025

Have you also signed a mobile phone contract with a SIM card?


  • Autor
  • Neuling
  • 1 Antwort
  • 9. April 2025
I bought it online. I was told that a contract would come in the mail but it has been 4 weeks and it still hasn't arrived. So I still don't have my contract number or any information about the installment plan.
 

Bumer
Lehrling
  • 21589 Antworten
  • 9. April 2025

call the English-speaking hotline.

 


o2_Solveig
  • Moderatorin
  • 35530 Antworten
  • 11. April 2025

Hello ​@Nevbuce ,
welcome to our o2 Community 😀
Have you been able to find out anything via the English hotline? 
Since you are registered here with an interested party login, we do not have access to your data. 
Kind regards, 
Solveig 
 


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