Contract Number

Hi @flowingsatellites,

welcome to our community.

About a week after you receive your Airpods Pro you’ll get the invoice (instalment plan included) by letter mail. There you’ll find the contract number for the registration.

Best regards,

Michi

Hello,

Thanks for the reply but since it has been 17 days, nothing arrived. Because the bank account that I gave to o2 for my contract, is closed now. I want to change the iban that I had my contract with. And since I’m leaving Germany for a while, I cannot wait for the post to come anymore. So I’m asking you to give me the contract number with message.

Hello @flowingsatellites,

since your forum account is not directly linked to your phone number and verified, I cannot give you any information directly.
I have just activated you for private messages to our official account @o2_Support and contacted you via this. Please send us your contact details (name, date of birth) and your 4-digit personal customer code for identification. Then we can provide you with the appropriate information.

Your inbox you can find here: Click.

Kind regards
Jessica

Hello @flowingsatellites , 

I wanted to ask if the registration in Mein o2 was successful?

If you need help, dont hesitate to ask 

We would be happy to see you farther in our community.

Make yourself comfortable in our digital living room.

Best regards,

Manuela