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Contract Extension - Keep Connect Option with Multi-SIM

  • January 11, 2026
  • 11 Antworten
  • 61 Aufrufe
S
Einsteiger:in
Forum|alt.badge.img+1

Hello O₂ Team,

My contract (O₂ Mobile M Boost) is ending on February 19, 2026.

I would like to extend my contract, but I need help with the following:

Current Situation:
- Tariff: O₂ Mobile M Boost with 55 GB
- I currently have the free Connect-Option which includes:
  * Multi-SIM for my Watch
  * Data-SIMs for other devices

What I'm Looking For:
- I only need about 20 GB of data (not 55 GB)
- The O₂ Mobile S Plus offered online contract extension with 20 GB for €10.49 looks good
- IMPORTANT: I want to keep the Connect-Option FREE as in my current tariff
- All my Multi-SIMs and Data-SIMs must continue to work

Can you please make me an offer where I can:
1. Get the S Plus tariff (20 GB)
2. Keep the Connect-Option FREE (as in my current M Boost)
3. Continue using all my Multi-SIMs and Data-SIMs at no extra cost?

Please send me a non-binding offer via email.

Thank you!

11 Antworten

Bumer
Legende
  • BumerLegende
  • January 11, 2026

That should all be doable, I'm waiting here for an o2 employee to send me an offer via email.

o2_Daniela
  • o2_DanielaModeratorin
  • Moderatorin
  • January 12, 2026

Hello ​@Sandbnas,

welcome to the o2 Community. 🤗
We're delighted that you're interested in extending your contract and inquiring about an offer here. So that we can look for an offer, please provide us with the last 3 digits of your phone number and ensure that your email address is correct.

Best regards
Daniela

Hat dir eine Antwort weiter geholfen? Perfekt, dann markiere diese bitte als "Lösung", damit hilfst du auch weiteren Leuten. :-)
S
Einsteiger:in
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  • Sandbnas
  • Autor
  • Einsteiger:in
  • January 12, 2026

Hello Daniela,

Thanks for quick reply. Last three digits of my phone number is 837.

Email address is correct.

 

Best Regards

SB

o2_Maria
  • o2_MariaModeratorin
  • Moderatorin
  • January 13, 2026

Hello ​@Sandbnas ,

I just wanted to look for an offer for you. However, I cannot find a phone number ending in -837 in your customer data.
I also cannot find an o2 Mobile M Boost tariff in your customer data.
Do you perhaps have another customer number with the phone number you mentioned?

Best regards,
Maria

Dir hat eine Antwort weitergeholfen? Prima, dann markiere diesen bitte als "Best answer", damit auch andere davon profitieren. ;-)
S
Einsteiger:in
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  • Sandbnas
  • Autor
  • Einsteiger:in
  • January 13, 2026

Hi Maria,

 

Can I share the customer number here? I had changed my email address in my Mein O2 profile a while back which is different from what I used initially?

 

Thanks

SB

Bumer
Legende
  • BumerLegende
  • January 13, 2026

No, absolutely do not post it.

S
Einsteiger:in
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  • Sandbnas
  • Autor
  • Einsteiger:in
  • January 13, 2026

​@o2_Maria ​@o2_Daniela ​@o2_Support Please let me know how can I share the details to you as private message?

Bumer
Legende
  • BumerLegende
  • January 14, 2026

You must be registered here with the appropriate contract; only then can you be verified.

o2_Maria
  • o2_MariaModeratorin
  • Moderatorin
  • January 14, 2026

Hello ​@Sandbnas ,

Please do not post any personal data here, including your customer number.
In order for us to access your customer data for the contract, please register with the phone number in question.
Only then can we verify your identity and access your customer data.
Alternatively, you are welcome to contact our colleagues at the English hotline.

Best regards,
Maria

Dir hat eine Antwort weitergeholfen? Prima, dann markiere diesen bitte als "Best answer", damit auch andere davon profitieren. ;-)
S
Einsteiger:in
Forum|alt.badge.img+1
  • Sandbnas
  • Autor
  • Einsteiger:in
  • January 14, 2026

Thanks.

Got the contract extended with favorable conditions using O2 Online Chat function.

 

LG

SB

o2_Maria
  • o2_MariaModeratorin
  • Moderatorin
  • January 15, 2026

Hello ​@Sandbnas ,

All right, thank you for your feedback. 😊
I'm glad you've already received a suitable offer from your colleagues and accepted it right away. 
Feel free to get in touch with me here in the community anytime if you have any questions. 

Best regards,
Maria

 

Dir hat eine Antwort weitergeholfen? Prima, dann markiere diesen bitte als "Best answer", damit auch andere davon profitieren. ;-)
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