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Contract extension

  • Jan. 22, 2025 5:06 PM UTC
  • 9 Antworten
  • 75 Aufrufe
Besucher:in

Hello,

my contract is ending soon and I would like to extend it. However, the available choices are either more expensive than the contract I am paying now, or cheaper but with less data. 

Is there a choice for same or bit less data but with the same or less cost?

 

Thank you,

Andreas

Lösung von Bumer

If the online offers don't tell you, you should cancel as a precaution, they will improve after a few days.

https://info.o2online.de/kuendigung/

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9 Antworten

bs0
Legende
Forum|alt.badge.img+47
  • bs0Legende
  • Legende
  • Jan. 22, 2025 5:13 PM UTC

Do you currently have a discount that will expire? Contracts don't just end unless they are terminated so if not you can simply leave things as they are.

In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
Bumer
Legende
  • BumerLegende
  • Lösung
  • Jan. 22, 2025 5:13 PM UTC

If the online offers don't tell you, you should cancel as a precaution, they will improve after a few days.

https://info.o2online.de/kuendigung/

bs0
Legende
Forum|alt.badge.img+47
  • bs0Legende
  • Legende
  • Jan. 22, 2025 5:16 PM UTC

They might improve in a few days if you terminate the contract.

In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
Besucher:in
  • andreasalex87
  • Autor
  • Besucher:in
  • Jan. 22, 2025 5:24 PM UTC

Yes, I have a discount that will expire in May.

 

bs0
Legende
Forum|alt.badge.img+47
  • bs0Legende
  • Legende
  • Jan. 22, 2025 5:44 PM UTC

It is possible the offers will improve in the next few months, but you can also terminate the contract as suggested as this sometimes also leads to better offers.

In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
Besucher:in
  • andreasalex87
  • Autor
  • Besucher:in
  • Jan. 22, 2025 5:44 PM UTC

I will try that, thank you!

o2_Senay
  • o2_SenayModeratorin
  • Moderatorin
  • Jan. 23, 2025 7:24 AM UTC
Hello ​@andreasalex87 , I am very pleased that you have contacted us and are interested in extending your contract 🙂.We would be happy to take a look for you and send you an offer by email.Please check whether the email address you have with us is still current.Best regards, Senay
Wenn dir eine Antwort weitergeholfen hat, markiere den Beitrag bitte als Lösung. Somit können andere Nutzer:innen schneller die Lösungen zu Fragen finden :)
Besucher:in
  • andreasalex87
  • Autor
  • Besucher:in
  • Jan. 24, 2025 9:12 AM UTC

Hi Senay, 

thank you for the reply! The email address is the same i have in my account. I am looking forward to a new attractive offer!

 

Best,

Andreas

    o2_Maria
    • o2_MariaTeam
    • Team
    • Jan. 31, 2025 8:01 AM UTC

    Hello ​@andreasalex87 

    I have been looking for a suitable offer, but I have to tell you that I cannot currently offer the same or a better discount.
    Your current discount runs until May 21, 2025, so I would suggest that you wait and then contact me again at the beginning
    of May so that we can look again for a suitable offer to extend it.

    Best regards,
    Maria

    Dir hat eine Antwort weitergeholfen? Prima, dann markiere diesen bitte als "Best answer", damit auch andere davon profitieren. ;-)
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