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Contract extension

  • January 22, 2025
  • 9 Antworten
  • 57 Aufrufe

Hello,

my contract is ending soon and I would like to extend it. However, the available choices are either more expensive than the contract I am paying now, or cheaper but with less data. 

Is there a choice for same or bit less data but with the same or less cost?

 

Thank you,

Andreas

Lösung von Bumer

If the online offers don't tell you, you should cancel as a precaution, they will improve after a few days.

https://info.o2online.de/kuendigung/

9 Antworten

bs0
Legende
Forum|alt.badge.img+43
  • Legende
  • January 22, 2025

Do you currently have a discount that will expire? Contracts don't just end unless they are terminated so if not you can simply leave things as they are.


Bumer
Legende
  • Lösung
  • January 22, 2025

If the online offers don't tell you, you should cancel as a precaution, they will improve after a few days.

https://info.o2online.de/kuendigung/


bs0
Legende
Forum|alt.badge.img+43
  • Legende
  • January 22, 2025

They might improve in a few days if you terminate the contract.


  • Autor
  • Besucher:in
  • January 22, 2025

Yes, I have a discount that will expire in May.

 


bs0
Legende
Forum|alt.badge.img+43
  • Legende
  • January 22, 2025

It is possible the offers will improve in the next few months, but you can also terminate the contract as suggested as this sometimes also leads to better offers.


  • Autor
  • Besucher:in
  • January 22, 2025

I will try that, thank you!


o2_Senay
  • Moderatorin
  • January 23, 2025
Hello ​@andreasalex87 , I am very pleased that you have contacted us and are interested in extending your contract 🙂.We would be happy to take a look for you and send you an offer by email.Please check whether the email address you have with us is still current.Best regards, Senay

  • Autor
  • Besucher:in
  • January 24, 2025

Hi Senay, 

thank you for the reply! The email address is the same i have in my account. I am looking forward to a new attractive offer!

 

Best,

Andreas


o2_Maria
  • Moderatorin
  • January 31, 2025

Hello ​@andreasalex87 

I have been looking for a suitable offer, but I have to tell you that I cannot currently offer the same or a better discount.
Your current discount runs until May 21, 2025, so I would suggest that you wait and then contact me again at the beginning
of May so that we can look again for a suitable offer to extend it.

Best regards,
Maria