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contract extension

  • 15 September 2021
  • 8 Antworten
  • 26 Aufrufe

Hi 

I want to extend my current contract 0409

I can see an offer on my O2 app : 5 euro off for 24 months

My question is 

 

If I apply for this offer, do I still have the 50% discount on this contract, since 0409 is my second contact and I have a main contract 1299.

 

Could you please look into my contact and confirm this offer. 

You could also send me an offer link.

I will apply as soon as possible once I receive your confirmation.

 

Kind regards

Zhe

 

 

Edit by MXP_Alex: Moved to English o2 Community.

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Lösung von o2_Maria 23 September 2021, 09:06

Hi @harry2132 ,

No, the 50% discount cannot be combined with the €5 discount. 

Best regards Maria

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8 Antworten

Benutzerebene 7

Hi @harry2132 ,

I see that you have already renewed your contract for another 24 months, switching tariffs. 
It's nice that you've already received a suitable offer. 
I wish you a lot of fun with your new rate. 

Best regards, Maria

Hi 

 

Thanks for your answer

I have two contracts 1299 is just recently renewed

 

But 0409 is not renewed yet, I saw the 5euro off for 24 months for this contract renewal. 

 

I want to confirm if I take the offer for 0409, do I still have the O2 Kombi-Vorteil for 0409?

Thanks

Benutzerebene 7

Hi @harry2132 ,

you already have a discount in the amount of 20 € per month. This cannot be increased by another 5 €. 
However, we will be happy to look at an offer for contract renewal and a tariff change if you want. Of course, we will then also see how high a discount can be. 

Best regards, Maria

Hi thanks for your reply. 

Please let me know your offer.

I want the unlimited smart tariff on 0409 (extension)

Looking forward to hearing about your offer

 

Kind regards

 

Or 120gb on 0409 

 

Kind regards

Benutzerebene 7

Hi @harry2132,

You already have the Unlimited Smart Combi rate for the phone number 0409.
The combination discount will not change if I make you a new offer here. 
However, I have sent you an email with an offer for the Free L Boost plan (120 GB). 
If you like the offer, you can accept it directly via the link in the email. 

Kind regards, Maria

Hi 

 

Thanks for your offer

 

After careful consideration, I would like to extend my current contract 0409 to unlimited smart 

 

Now when I Check on my O2 app, I can see this page.

If I accept this offer, the monthly price for 0409 is €34.99.

In this case, do I still have the 50% discount on this 0409? 

This €5 *24month cannot be used together with 50% discount?

Kind regards

 

 

 

Benutzerebene 7

Hi @harry2132 ,

No, the 50% discount cannot be combined with the €5 discount. 

Best regards Maria

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