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Contract Cancellation

  • November 1, 2025
  • 8 Antworten
  • 81 Aufrufe

Hi I am in India i had to move due to emergency, I have contract uptill June 2026 which i want to cancel now, I do not have deregistration document after flying back to india my visa is also expired so need help to cancel my contract
Edit o2_Bianca 01.11.25 18:50Uhr: Moved from o2 Mobilfunk Vertrag&Tarife to English o2 Community Mobile

8 Antworten

Bumer
Legende
  • November 1, 2025

 


Bollermann
Legende
Forum|alt.badge.img+46
  • November 1, 2025

@Bumer 

Er hat keine Abmeldebestätigung 

 

@Gagangowdaa Without the documents you can't cancel now. 


Bumer
Legende
  • November 1, 2025

I know, but the FAQ still explains how to terminate a contract early.


bs0
Legende
Forum|alt.badge.img+43
  • Legende
  • November 1, 2025

@Gagangowdaa Contact the authority where you lived to find out how you can get a deregisration confirmation if you cannot go there in person.


o2_Bianca
  • Moderatorin
  • November 1, 2025

Hello ​@Gagangowdaa,
thank you for contacting us with your enquiry. As already stated here, the contract can only be terminated early if the necessary forms are submitted. However, you can submit your contract at the end of the contract period without giving any reasons. 
Kind regards, Bianca


  • Autor
  • Besucher:in
  • November 2, 2025

until then do i need to keep paying phone bill?


Bollermann
Legende
Forum|alt.badge.img+46
  • November 2, 2025

@Gagangowdaa 

Yes. 

but you can cancel it now to regular end in June 2026 

http://info.o2online.de/kuendigung/


o2_Rebecca
  • Moderatorin
  • November 5, 2025

Hello ​@Gagangowdaa ,

I wanted to see if you need further help with canceling your contract. If you have any more questions, please feel free to contact us at any time. 🌼

Kind regards, Rebecca