Hello please I need help I want to cancel the contract on my number I have note the termination online and I need to call and confirm it but I don’t understand German so can anybody do it online for me please?
Edit o2_Larissa: moved to English o2 Community: Mobile
It's not possible to cancle it here.
You can write a cancellation letter and
send it to
Telefonica Germany GmbH & Co OHG
Kundenbetreuung
90345 Nürnberg
or Fax 01805 571766
Hi
Welcome to our community. It's a pity that you want to leave us. If you can't or don't want to confirm the online cancellation notice by phone, please send us a letter by mail or fax to the address mentioned by
Kind regards
Larissa
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