Skip to main content
Warum O2 Service
Gelöst

confirm cancel of contract


Hello please I need help I want to cancel the contract on my number I have note the termination online and I need to call and confirm it but I don’t understand German so can anybody do it online for me please?

Edit o2_Larissa: moved to English o2 Community: Mobile

Lösung von Bollermann

It's not possible to cancle it here. 

 

You can write a cancellation letter and 

send it to 

 

Telefonica Germany GmbH & Co OHG

Kundenbetreuung

90345 Nürnberg 

 

or Fax 01805 571766 

Zur Antwort springen
War das hilfreich für dich?

2 Antworten

Bollermann
Star
Forum|alt.badge.img+10
  • 27330 Antworten
  • Lösung
  • 11. Oktober 2021

It's not possible to cancle it here. 

 

You can write a cancellation letter and 

send it to 

 

Telefonica Germany GmbH & Co OHG

Kundenbetreuung

90345 Nürnberg 

 

or Fax 01805 571766 


o2_Larissa
  • Team
  • 9164 Antworten
  • 18. Oktober 2021

Hi @3no,
Welcome to our community. It's a pity that you want to leave us. If you can't or don't want to confirm the online cancellation notice by phone, please send us a letter by mail or fax to the address mentioned by @Bollermann. Please be sure to include your customer or phone number, so that our colleagues know which contract you no longer use.
Kind regards
Larissa


Deine Antwort