Competitive advantage

Forum|Forum|4 years ago
April 10, 2021
2 Antworten
26 Aufrufe

protonandy
Besucher:in

Hello,

On Mobilcom Debitel i get an offer for Samsung Galaxy S21Ultra 5G with a onetime payment of 349 Euros and monthly payment of 50 Euros for a 24 months contract with O2 . Whereas if i switch my contract on your online page i have to pay almost 83 euros monthly. SO in 24 months i will pay approximately 400 euros higher.

Being an existing customer of yours i find this annoying. Can you provide a better offer for me?

Regards

edit o2_Solveig: verschoben von o2 Mobilfunk → English O2 Community : Mobile

Lösung von o2_Matze

Hi @protonandy

it's best to answer in the post down below, so it doesn’t get to confusing

Best Regards Matze

+43

bs0
Legende
Forum|Forum|4 years ago
April 10, 2021

Not quite sure what this has to do with a competitive advantage but you are comparing a new contract with a reseller with a contract extension directly from the provider, i.e. apples and oranges.

If you indicate which tarif you would like with the phone, a moderator can send you the best offer currently possible for an extension. It can take around 7 - 10 days though.

In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.