Skip to main content
Warum O2
Warenkorb
 Service
Gelöst

Charging cost

  • August 30, 2023
  • 1 Antwort
  • 16 Aufrufe
D
Besucher:in

I accidentally charged 15€ of credit on the o2 app a few days ago I want to cancel this.

 

 

 

EDIT: verschoben von o2Mobilfunk in Englisch: mobile     02.09.23;  11:04 Uhr; o2_Maria

Lösung von o2_Ines

Hello @Dennis1917, unfortunately, we cannot stop or refund the amount directly, but you can request a payout.

How that works, we wrote to you in your other post. 🙂

Kind regards, Ines.

    1 Antwort

    o2_Ines
    • o2_InesModeratorin
    • Moderatorin
    • Lösung
    • September 3, 2023

    Hello @Dennis1917, unfortunately, we cannot stop or refund the amount directly, but you can request a payout.

    How that works, we wrote to you in your other post. 🙂

    Kind regards, Ines.

    Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
    © Telefónica Germany GmbH & Co. OHG Telefónica