I have deactivated my data pack immediately without using any data. Can you please refund my money back so that I can book new pack. I am unable to see O2 my prepaid S which is 9.99 euros (with unlimited phone calls) and 3.5 GB in my O2 .I want to use that package
Edit o2_Bianca: Moved from o2 Prepaid to English o2 Community mobile
Hello
and welcome to our o2 Community 
I checked your bookings and saw that our customer service has already been able to help you in the meantime.
I hope everything has been resolved to your satisfaction. If you have any questions, please let us know.
Best regards
Giulia
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
