Hello O2 team.
I have a Contract Tariff with 20GB 5G and I paid 29.99€ monthly, since more than 2 years ago.
I would like to change the tariff, 4GB 5G 19.99€ monthly.
Is that possible?.
Thank you very much for your time.
Juan
edit o2_Solveig 24.02.2024, 12:37 Uhr vorschoben von o2 Mobilfunk → English o2 Community
Hello
welcome to our o2 Community 😀
We will be happy to check what offer we have for you.
Would you also like a mobile phone?
Kind regard, Solveig
Hello Solveig,
No, I don’t need a new phone. I’m only interested to find a cheaper tariff.
Kind regards,
Juan
Hello
I would be happy to check whether I can fulfil your request. First of all, I need your phone number and the 4-digit personal identification number. I have therefore sent you a private message from o2_VVL. As soon as you have answered me here, please get back to me here in the thread.
Kind regards,
Maren
Hello
So far you have not responded to our questions in the PNs. Are you still interested in an offer?
Best regards,
Maria
Hello
since you haven't replied to o2_VVL's private message, I assume you don't need another offer?
Kind regards, Maren 💙
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