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Change Phone Contract (order Oct 12,2021)

  • October 31, 2021
  • 1 Antwort
  • 26 Aufrufe

Hello, i have ordered an iphone with sim unli net on oct 12, yet the phone status is still Vorbestellung. I want to ask if i can still cancel my phone order and change it to another phone. I did not know that iphone 13 doesnt have fingerprint scanner, now i want to change to Samsung 😢

1 Antwort

o2_Manga
  • November 2, 2021

Hi @psevilla 

welcome to our community. :slight_smile:

Please get in touch with our english customer service.

Call 089 6666 300 81 and our colleagues will be glad to assist you. 

Greetings