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cant track my order

  • August 11, 2023
  • 5 Antworten
  • 60 Aufrufe
K
Besucher:in

I made a an order of MacBook Air (M1) and I received an email confirming that my order was received. Later I received a second email welcoming me to o2. For now I can’t track my order and I don’t know if it will be shipped to my address. Do I need to order again? Because it’s not 2 days no emails no nothing at all 

 

edit o2_Solveig 11.08.2023, 16:39 Uhr verschoben von APPLE & iOS → English o2 Community Mobile 

Lösung von o2_Ines

Hi @Kidza and welcome at our Community. 🙂 You made a great choice with the MacBook Air.

Sometimes it takes a bit until a new message about the order comes. In this thread we have all the information for you:

Kind regards, Ines.

    5 Antworten

    K
    Besucher:in
    • Kidza
    • Autor
    • Besucher:in
    • August 11, 2023

    I made an order for MacBook Air (M1) I received a confirmation email that they have received my order. Another email that is welcoming me to O2 until then it’s now 2 days I don’t know if my will ship my order or not. No email no nothing 

     

    edit o2-Solveig 11.08.2023, 16:57 Uhr Contributions merged 

    o2_Ines
    • o2_InesModeratorin
    • Moderatorin
    • Lösung
    • August 12, 2023

    Hi @Kidza and welcome at our Community. 🙂 You made a great choice with the MacBook Air.

    Sometimes it takes a bit until a new message about the order comes. In this thread we have all the information for you:

    Kind regards, Ines.

    K
    Besucher:in
    • Kidza
    • Autor
    • Besucher:in
    • August 12, 2023

    Thanks this was insightful 

    o2_Sven
    • o2_SvenModerator
    • Moderator
    • August 17, 2023

    Hello @Kidza ,

    now that a few more days have passed, have you received any mails concerning your Macbook? Or should we take a look if we can find out anything about your order?

     

    Kind regards, Sven

    Der Wochenrückblick - https://g.o2.de/wcr
    K
    K
    Besucher:in
    • Kidza
    • Autor
    • Besucher:in
    • August 31, 2023

    Was offline for some few days, so yes I did receive an email. Thank 🙏

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