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Cant receive verification SMSs

  • June 12, 2026
  • 1 Antwort
  • 8 Aufrufe
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Besucher:in

Hello, im using telefonica network with my lebara esim. But im not able to recieve any verification smss from apps. Im receiving sms from normal numbers but cant receive verification smss. Tried another sim card with same phone and it was working fine. Something is wrong with the network

    1 Antwort

    o2_Giulia
    • o2_GiuliaModeratorin
    • Moderatorin
    • June 12, 2026

    Hello ​@Sync485,

    welcome to the o2 Community 😀 

    There are many possible reasons why you aren't receiving the verification SMS. Unfortunately, we have no way to check your SIM card or open a trouble ticket, as you are with a different provider.

    If the issue is limited to a specific service, you might want to check with them to see if they are experiencing any problems.

    Best regards

    Giulia

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