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cancellation of the contract and the phone

  • February 10, 2022
  • 1 Antwort
  • 65 Aufrufe

Dear Sir / Madam.

I ordered an iPhone 13 with a contract yesterday and received it.
However, it seems that another iPhone 13 is coming.
I only ordered ONE iPhone 13, why is that?

Also, a customer center employee called me and said that he canceled my contract and that I have to sign a new contract.
I think the guy didn't cancel properly and I signed the contract which costs €46.49.
Actually I don't speak German, but the guy tried to speak English because I asked him to.
Maybe there was a language mistake with the man, he did not speak English apparently.

I will send the another one back and would appreciate it very much if you solve this problem.
Thanks in advance.

Yours sincerely,

Takahiro 

Lösung von bs0

https://hilfe.o2online.de/questions/888034

1 Antwort

bs0
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  • February 10, 2022