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Cancellation of mobile contract

  • Okt. 6, 2026 1:57 PM UTC
  • 1 Antwort
  • 49 Aufrufe
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Dear O2 Support Team,

My current contract with you is made of two mobile numbers and the Internet/Landline.

I now need to cancel only one of the two mobile numbers, not the entire contract, as I still need to keep the other mobile number and the Internet/Landline.

The cancellation form in “MyO2” is not 100% clear to me, as it seems that I can only cancel the entire existing contract. 

Could you please help on this, and confirm (or confute) how I am supposed to proceed?

Many thanks in advance.

 

 

    1 Antwort

    o2_Gerrit
    • o2_GerritModerator
    • Moderator
    • Okt. 6, 2026 4:33 PM UTC

    Hello ​@Rosie C,

    welcome to our o2 Community 🙂

    Yes, you can cancel one of the three contracts in your bill, a good way is via our formular: Ihr Kündigungswunsch | o2, where you can enter the mobile number of the contract which you want to cancel:

    Best Regards,

    Gerrit

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