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cancellation

  • October 19, 2023
  • 3 Antworten
  • 42 Aufrufe
T
Besucher:in

Hi, yesterday I called the customer service to cancel my contract because I found a better offer on O2 but I just received a bill on my Email. And I just bought the SIM card on the last Saturday 14th of october. So can you please fix the issue? Thanks in advance. 

Edit o2_Antje: Moved from Rechnung to English Community / 20.10.2023

Lösung von Bollermann

You can't cancel a contract within 14 days when you've made it directly in a shop. 

 

 

    3 Antworten

    schluej
    Legende
    • schluej
    • October 19, 2023

    Were do you buy the contract?

    Live long and prosper 🖖
    T
    Besucher:in
    • Tvopfd18534591
    • Autor
    • Besucher:in
    • October 19, 2023

    From O2 store near from Hauptbahnhof Hamburg.

    Bollermann
    Legende
    Forum|alt.badge.img+46
    • BollermannLegende
    • Lösung
    • October 19, 2023

    You can't cancel a contract within 14 days when you've made it directly in a shop. 

     

     

    be kind 🙂 or be quiet🤫
    Sächsin
    schluej
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