Skip to main content
Warum O2
Warenkorb
Service
Frage

Canceled account, still being billed

  • May 23, 2025
  • 1 Antwort
  • 20 Aufrufe

Hello,

We left Germany over a year ago now. We still had money left to pay on the iPhone we took with one mobile contract so carried on paying it. Now I want to check how long is left on the contract to pay, or just to arrange to outright pay anything left, BUT I can no longer log into my O2 account as I don’t have the number linked to the account anymore as the German o2 contracts have been cancelled.
Can I please get some help in sorting this out?

1 Antwort

o2_Ines
  • Moderatorin
  • May 24, 2025

Hello ​@Charliwest, welcome at our Community. Nice to have you here.

Unfortunately, we cannot look at your contract here, but our colleagues on the hotline will be happy to give you information.

If you have further questions, we are happy to help you here.

Kid dregards, Ines.