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Cancelation of my contract

Norababy
Rang
I want to end my agreement on the 3rd of January 2020, o2 says I have to notify them 3 months earlier before the end of the contract. Please i need help on how to do this.
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Lösung von Joe Doe 4 October 2019, 18:13

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10 Antworten

Norababy
Rang
Please, I would like to end my tariff O2 contract, the contract ends on 3 January 2020. Please I would like to notify O2, so that they will terminate it permanently
Joe Doe
Rang
Benutzerebene 7
Abzeichen +5
What contract you have? Mobile or VDSL contract?
Bin nur Kunde und versuche anderen nach bestem Gewissen zu helfen / I'm just a customer and try to help others as best I can
o2_Tatjana
Benutzerebene 7
Hey @Norababy,

welcome to the o2 community. Nice to have you here.

Would you like to answer the questions of @Joe Doe?

If you want to cancel your contract please take a look here.

Have an nice day, Tatjana
Werde zum Autor und schreibe deine eigenen Artikel | https://g.o2.de/News
Norababy
Rang
@Joe Doe


My internet sim card contract, I want to end the contract permanently. I don't want to extend it


Rufnummer entfernt - o2_Kurt
Joe Doe
Rang
Benutzerebene 7
Abzeichen +5
I strongly prefer cancel your contract over fax or lettler (with return receipt / Einschreiben)

Have fear if you cancel over phone call something is going wrong. At the link down are documents you can use.

https://www.o2online.de/service/vertrag-tarif/kuendigung/
Bin nur Kunde und versuche anderen nach bestem Gewissen zu helfen / I'm just a customer and try to help others as best I can
o2_Tatjana
Benutzerebene 7
Hey @Norababy,

is the answer of @Joe Doe helpful to you?

Best regards, Tatjana
Werde zum Autor und schreibe deine eigenen Artikel | https://g.o2.de/News
Norababy
Rang
@Joe Doe
Thank you for your reply, I will send them letter but I hope it not too late now
Norababy
Rang
@o2_Tatjana yes it was
Thank you
o2_Tatjana
Benutzerebene 7
Good to hear @Norababy.

Let me know if you have any other questions.

Have a nice day,

Tatjana
Werde zum Autor und schreibe deine eigenen Artikel | https://g.o2.de/News
Norababy
Rang
@o2_Tatjana Thank you

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