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I want to end my agreement on the 3rd of January 2020, o2 says I have to notify them 3 months earlier before the end of the contract. Please i need help on how to do this.
Please, I would like to end my tariff O2 contract, the contract ends on 3 January 2020. Please I would like to notify O2, so that they will terminate it permanently
What contract you have? Mobile or VDSL contract?
Hey @Norababy,



welcome to the o2 community. Nice to have you here.



Would you like to answer the questions of @Joe Doe?



If you want to cancel your contract please take a look here.



Have an nice day, Tatjana
@Joe Doe



My internet sim card contract, I want to end the contract permanently. I don't want to extend it





Rufnummer entfernt - o2_Kurt
I strongly prefer cancel your contract over fax or lettler (with return receipt / Einschreiben)



Have fear if you cancel over phone call something is going wrong. At the link down are documents you can use.



https://www.o2online.de/service/vertrag-tarif/kuendigung/
Hey @Norababy,



is the answer of @Joe Doe helpful to you?



Best regards, Tatjana
@Joe Doe

Thank you for your reply, I will send them letter but I hope it not too late now
@o2_Tatjana yes it was

Thank you
Good to hear @Norababy.



Let me know if you have any other questions.



Have a nice day,



Tatjana
@o2_Tatjana Thank you

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