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Hello o2 team,

I want to cancel one of contracts but your team told me its imposible right now because my time which was first 2 weeks has finished.

but in the first 2 weeks I sent you several emails and asked to cancel it but I got no response and now I have to Pay two contracts which I just use and need one of them, I even told your team to Help me out because I can’t afford it but again they said it’s your Problem and you should wait until 12/2026.

now again I am asking you to please please cancel my contract, there is always a way. please Help me with it.

Hello ​@Zeynepm 

Where did you signed the contract? In a Shop, online or Hotline?


Do you get the Widerrufsbelehrung from O2?

 Her a link with information to contract in Germany (EU).

https://www.evz.de/en/shopping-internet/online-shopping/right-of-withdrawal.html


Hello ​@Zeynepm,

welcome to our o2 Community. 😊

It's not great to read that you want to get out of the contract quickly. What  is the reason why you're not happy with the contract? 

Bollermann's question would also be interesting. How did you conclude the contract?

How exactly have you already tried to revoke the contract?

Kind regards, Lea


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