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can you please help me where I can find my invoice?

R
Besucher:in

Hello, can you please help me where I can find my invoice? Or maybe its possible that its charged straight from my bank because first payment didnt go trough.

 

Edit o2_Kathi 06.05.26 Title adapted for a better overview + Moved from the section o2 Mobilfunk to English o2 Community

    2 Antworten

    o2_Kathi
    • o2_KathiModeratorin
    • Moderatorin
    • May 6, 2026

    Good morning ​@Ricardskk 😊

    Great that you posted your question here.

    Are you referring to a mobile phone contract with a fixed term? Please register your mobile number in the customer portal so you can log in and view your bills.

    So, the issue is that you had a chargeback and we weren't able to successfully process the payment?

    Wenn dir eine Antwort weitergeholfen hat, markiere den Beitrag gerne als Lösung 🤝
    R
    Besucher:in
    • Ricardskk
    • Autor
    • Besucher:in
    • May 6, 2026

    Yes, payment wasnt charged from my bank account and I recived some SMS about some cancellation but I dont want to cancel my contract

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