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can you please help me where I can find my invoice?

  • May 6, 2026
  • 3 Antworten
  • 19 Aufrufe

Hello, can you please help me where I can find my invoice? Or maybe its possible that its charged straight from my bank because first payment didnt go trough.

 

Edit o2_Kathi 06.05.26 Title adapted for a better overview + Moved from the section o2 Mobilfunk to English o2 Community

3 Antworten

o2_Kathi
  • Moderatorin
  • May 6, 2026

Good morning ​@Ricardskk 😊

Great that you posted your question here.

Are you referring to a mobile phone contract with a fixed term? Please register your mobile number in the customer portal so you can log in and view your bills.

So, the issue is that you had a chargeback and we weren't able to successfully process the payment?


  • Autor
  • Besucher:in
  • May 6, 2026

Yes, payment wasnt charged from my bank account and I recived some SMS about some cancellation but I dont want to cancel my contract


o2_Manga
  • May 13, 2026

@Ricardskk 

you can find your current invoice right here: Aktuelle Rechnung

Unfortunately we are unable to assist you because we don’t have any access to your data. 

You may also use our contact form to get some assistance.

Greetings

Manga