Can't verify my email

Hello O2 Community,

Actually few days ago i made contracts with sim and handset, on the day of signing contracts shop owner asked me for email address and i gave it to him but i got all the digitial copies of my contract but later o2 lept sending me mail to confirm nad varify my email and when i try to confirm it doesn't work when i use email id on login page it's not working i have to login via my o2 mobile number later there is 1 red box appear and it says we couldn't verify you email address check in main o2 account, when i check my mail id there is shows it registered, what should i do ?
Edit o2_Bianca 20.01.25 10:54Uhr: Moved from Mein o2, o2 Online & E-Mail to English o2 Community mobile