Hi @rhaaaa, 

welcome back to our English community. Thanks for your request. 

Sorry, that you obviously have some difficulties with your bank details. 

Do I understand you correctly that you like to change your bank account? In this case, please use this form: SEPA form Just send it to the address or fax-number mentioned on the form. 

I hope that this form already helps you. 

Loving greetings,

Tobias

Thank you very much, I will do that! :)

Have a nice weekend!

Hi @rhaaaa, 

thanks for your reply. 

Great, that I could be of help to you. 

If you have any further questions, do not hesitate to contact us again here in our English community. 

Loving greetings,

Tobias

Hello,

Where can i add bank card details for monthly payments?

I just received a SIM card, but O2 app is not available for me.

Best regards,

Viktorija Foigta

Hello @Viktorijafo ,
welcome to the o2 Community 
Is your SIM card already active? 
Do you want to change the bank details or create a completely new one? 
Kind regard, 
Solveig