Normally I could see them on meino2 page but now whenever I click that page I get redirected to hilfe.o2online.de and nothing happens. I can’t access my phone, please help.
o2_Giulia, 24.06.2023, 19:39, moved from Mein O₂, O₂ Online & E-Mail to English O₂ Community: Mobile
Hello
welcome to our o2 Community 
Whenever this happens you are probably logged in here in the community with your email. You are automatically redirected here then.
Please try logging out here first, then log in with your phone number.
Best regards
Giulia
My number won’t get recognised. I’ve tried with 0, 01, 0049 in front still won’t work.
Hello
may be you haven’t registered your phone number already?
Please take a look at this FAQ: Managing your account online | O₂ Community (o2online.de)
Best regards
Giulia
Yeah, I 100% did.
Hi
Please let me know if this was helpfull
Kind regards, Ines.
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