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Can't find four-digit personal customer code

  • September 17, 2023
  • 7 Antworten
  • 230 Aufrufe

Where should I find four-digit personal customer code? I searched it in letters but didn't find it.

 

Edit o2_Sven 17.09.2023/08:47: Moved thread from o2 Mobilfunk: Vertrag & Tarife to English o2 Community: Mobile

7 Antworten

o2_Sven
  • Moderator
  • September 17, 2023

Hello @KeitRimembe ,

welcome to the o2 Community 💙.

Generally the four digit customer code is something that you yourself choose when you order a contract. What kind of contract do you have with us and where did you order it?

 

Kind regards, Sven


  • Autor
  • Besucher:in
  • September 17, 2023

Hello @KeitRimembe ,

welcome to the o2 Community 💙.

Generally the four digit customer code is something that you yourself choose when you order a contract. What kind of contract do you have with us and where did you order it?

 

Kind regards, Sven

I have L Boost and I ordered it online.


o2_Sven
  • Moderator
  • September 17, 2023

Hello @KeitRimembe ,

if you ordered it straight from us, then you should have chosen the customer code yourself during the order process. Do you need it to register your contract for mein o2? Else if you did register it beforehand and just forgot the code number, than you can find it there as well.

 

Best regards, Sven


  • Autor
  • Besucher:in
  • September 17, 2023

Hello @KeitRimembe ,

if you ordered it straight from us, then you should have chosen the customer code yourself during the order process. Do you need it to register your contract for mein o2? Else if you did register it beforehand and just forgot the code number, than you can find it there as well.

 

Best regards, Sven

I forgot the code and don't know where I can find it.


o2_Sven
  • Moderator
  • September 17, 2023

Hello @KeitRimembe ,

when you are within your mein o2, go to “Meine Daten” then “Einstellungen” and “Profileinstellungen”. There you will find the point “Persönliche Kundenkennzahl” you can then click on “Einsehen” to see your customer code.

 

Kind regards, Sven


  • Autor
  • Besucher:in
  • September 17, 2023

Hello @KeitRimembe ,

when you are within your mein o2, go to “Meine Daten” then “Einstellungen” and “Profileinstellungen”. There you will find the point “Persönliche Kundenkennzahl” you can then click on “Einsehen” to see your customer code.

 

Kind regards, Sven

Thank you very much! I found it.


o2_Flo
  • Team
  • September 19, 2023

Hey @KeitRimembe,

Glad we could help directly here. Please mark the answer that helped you the most as correct! This way you can contribute to the o2 community. 

Greetings,
Flo