Buying new phone with existing o2 sim

Hi ​@akshun 

welcome to our community. Pleasure to meet you here. 

Could you please give us more details about the tariff you would like to take? 

Did I get you right you still need the Connect Option included?

Greetings

Manga

Dear o2_Manga,

I am currently using the O2 Free M Boost plan, which provides me with 40 GB 5G data (+5 GB per year) and up to 10 MultiCards for €17.50 per month. I am very satisfied with this plan, and if it were possible to receive a new iPhone on the same plan, that would already meet my needs.

While reviewing the options under “Tarifwechsel & -verlängerung”, I found the following plan very interesting:

• O2 Mobile Unlimited on Demand Light (2025) with 100 MBit/s

• Apple iPhone 17 Pro Max – 256 GB Blue colour

• Monthly cost: €49.99

If it were possible to keep my MultiCard option within this plan, it would be the best solution for me.

Could you please confirm if this adjustment is possible, or if there are alternative plans that would allow me to keep my MultiCard benefits while upgrading to the new iPhone?

Thank you very much for your support.
Have a nice day

​@akshun 

"If it were possible to keep my MultiCard option within this plan, it would be the best solution for me." 

No, in the Unlimiteds only 2 Multicards for extra 10€ per Multicard. 

Hi Bollermann,

Thank you for your quick response, I really appreciate it.

I have a couple of questions:

1. Regarding the MultiCard option – is it €10 per MultiCard per month, or is this a one-time fee?

2. Is the MultiCard option also available for non-unlimited plans? For example, I am interested in the following plan:

   • O2 Mobile M Plus (2024) with 60 GB + 

   • Apple iPhone 17 Pro Max – 256 GB Blue colour

   • Monthly cost: €49.99

If it is possible to use the MultiCard option with this plan, I believe it would suit my needs very well.

Thanks again for your support, and I look forward to your clarification.

Best regards,

Have a nice day

​@akshun 

Sorry…

1. per Multicard and per month . 

2. Yes. It's possible for non Unlimiteds. 

But the iPhone 17 pro max with Tariff for 49,99?

I don't think so. 

The iPhone only costs 1.549,00€ 

Monthly 43€ by 36 month + Tariff...

Hi Bollermann,

If the MultiCard option is also possible with a non-unlimited plan, then I would like to go with the following:

• O2 Mobile M Plus (2024) with 60 GB+

• Monthly cost: €49.99 for 36 months

I have this offer showing in my account. The only point I would like to confirm is:

• Will the MultiCard option be included in this contract?

• Will I need to pay anything extra, or will the final monthly cost remain €49.99?

I am attaching a screenshot for your reference. My only concern is that, on this window, it shows that the MultiConnect option will not be included and I need to contact support( unfortunately only german). However, if you confirm that I don’t need to pay anything additional and the MultiCard is included, then this is a very good offer for me, and I can proceed with the purchase right away.

Thank you for clarifying this.

Best regards,

Wait here (a few days) for the o2mods..they can send you an offer via E-Mail. 

Good luck 🍀

Hello ​@akshun, 

please accept my apologies for the late response — your message somehow slipped through. 😐

I’m glad to hear you’ve found a suitable offer and have already renewed your contract. It’s great to know everything worked out well! 😊

If you have any questions in the future or need assistance, please don’t hesitate to reach out here anytime. 🙂

Best regards,

Senay