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Buying new phone

  • January 19, 2022
  • 8 Antworten
  • 74 Aufrufe

dordzbor
Einsteiger:in

Hi,

I’d like to buy a Samsung Galaxy S21 FE 5G (without a contract) in 24 installments.

Since I already have a mobile and DSL contract with O2 is there any offer possible for buying a new phone?

Thanks!

Lösung von dordzbor

Hi Lars,
Solved it offline, yes :) Thanks!

8 Antworten

schluej
Legende
  • January 19, 2022

dordzbor
Einsteiger:in
  • Autor
  • Einsteiger:in
  • January 19, 2022

Hey, thanks for the link. 

I saw that offer, but I'm wondering if extending the existing mobile contract and/or DSL contract could bring extra discounts/benefits.

Thanks! 


witti
Legende
Forum|alt.badge.img+20
  • January 19, 2022

Hi @dordzbor

there is no discount on hardware. 
Only benefit is possible at contract. 
 

BW 

Witti 


schluej
Legende
  • January 19, 2022

You could pay in 24 paces and the phone cost the same as pay in once…

And at the start you wrote

without a contract

and now

extending the existing mobile contract

????

How long is you contract running?

 


dordzbor
Einsteiger:in
  • Autor
  • Einsteiger:in
  • January 19, 2022

Thanks @witti , that's what I was trying to understand. If there is any extra discount on buying devices/hardware.

@schluej i basically want to buy one extra phone. The mobile and DSL contract that I have are the standard 2 years and for both more than a year has passed, so was thinking that renewal/extending the duration for them can come with an extra discount for purchasing another phone. 


o2_Lars
  • Moderator
  • January 23, 2022

Hello @dordzbor,

the price of a mobile phone that you buy from us will stay the same no matter if you extend your contract or not. It is possible to grant addiotional rebates if you extend your contract in a bundle with a new phone.

Have you already been in contact with our customer service? If now we can have a look if we are able to make you an offer for a contract extension. What tariff would interest you? :-)

Regards,

Lars


dordzbor
Einsteiger:in
  • Autor
  • Einsteiger:in
  • Lösung
  • January 24, 2022

Hi Lars,
Solved it offline, yes :) Thanks!


o2_Jessica
  • Team
  • January 25, 2022

Hello @dordzbor,

Thanks for the feedback! And it's very nice that your concern could be clarified. If you have any further questions or concerns, please feel free to contact us.

Much of the information is also available as English articles. You can find them here:

Kind regards
Jessica :nerd: