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Good Day,
I, Sayan Das, my mobil no is XXXXXXXXX.
I want to deactive my auto deactivatecharging option and also want to remove my bank details.

I took the contract of 25Gb+2 option which I also want to disconnect. How is it possible?
Edit o2_Bianca 16.02.24 08:49Uhr: Phone number removed. This is a public community, please do not post any personal information. Every user can see them.

Hello @Sayan Das

welcome to our o2 Community 🙂

Your bank details and also your way of paying your bill you can change in your Mein o2 account under Rechnung/bill

Would this be the contract with the number ending on -663?  

As you have made it via a dealer you can ask at the dealer if it is possible to cancel that contract. 

Regards,

Gerrit


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