Ola bom dia, estou a 2 meses a tentar alterar a morada do meu home spot e nao consigo e no mes.passado fiquei com o pagamento atrasado porque nao recebi a factura em casa nem email, agora gostaria de saber quando e quanto irao tirar da conta a mensalidade deste mês.
Melhores cumprimentos
Nelsa
(Thread moved to our english community, o2 Michi)
Hi
welcome to our community. 
Is it possible to write in english? Unfortunately we have no portuguese speaking moderators in our forums.
If there is an outstanding bill our colleagues can check your payments. If english is okay for you, you can try our english speaking hotline.
If you miss some bills we can help you to register for the “Mein o2” App to get access to your bills and contract settings. 
Best regards,
Michi
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