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Activation code not received

R
Neuling

I activated the SIM, but I have not received an SMS yet with the phone number. Can you help?
Edit o2_Bianca: Post moved from o2 SIM-Karte to English o2 Community Mobile
Edit o2_Antje: Postings merged / 27.09.2023

Lösung von o2_Andrea

Dear @Raji1995 ,

welcome to our community. 🍄

Sorry for the late answer here in our community.

Did you receive the SIM-card by mail and were you able to activate it in the meantime or do you need further support from us?

Kind regards,

Andrea

 

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    2 Antworten

    R
    Neuling
    • Raji1995
    • Autor
    • Neuling
    • 1 Antwort
    • 22. September 2023

    Hello, I have ordered my SIM on 16th of September, and I still haven’t received it. Can you provide an update?

    Thanks.

    o2_Andrea
    • o2_AndreaTeam
    • Team
    • 26467 Antworten
    • Lösung
    • 4. Oktober 2023

    Dear @Raji1995 ,

    welcome to our community. 🍄

    Sorry for the late answer here in our community.

    Did you receive the SIM-card by mail and were you able to activate it in the meantime or do you need further support from us?

    Kind regards,

    Andrea

     

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