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5G not working

  • Juli 6, 2022 9:44 AM UTC
  • 7 Antworten
  • 406 Aufrufe
Einsteiger:in

Hi 

 

I have enabled my 5G on my phone but still not getting it. What should i do?

 

Any activation required on your end?

Lösung von Denner

If your service Contract with o2 include 5G (check in meino2 app) than you have to call customer service 

 

 

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      7 Antworten

      Denner
      Legende
      Forum|alt.badge.img+40
      • Denner
      • Legende
      • Juli 6, 2022 10:30 AM UTC

      Is in your area 5G in service? 
       

      is your Mobil fit for European 5G? 

      42! 07.99
        Einsteiger:in
        • mkb999
        • Autor
        • Einsteiger:in
        • Juli 6, 2022 10:32 AM UTC

        yes, both of the conditions are true in my case.

          Denner
          Legende
          Forum|alt.badge.img+40
          • Denner
          • Legende
          • Lösung
          • Juli 6, 2022 1:29 PM UTC

          If your service Contract with o2 include 5G (check in meino2 app) than you have to call customer service 

           

           

          42! 07.99
            Einsteiger:in
            • mkb999
            • Autor
            • Einsteiger:in
            • Juli 6, 2022 2:18 PM UTC

            Perfect, thank you for your help. 5G is activated now

              o2_Manuela
              • o2_ManuelaTeam
              • Team
              • Juli 8, 2022 11:00 AM UTC

              Hello @mkb999 , 

              you already received very good help from Denner (thank you!)

              How does the 5G work? 

              Are you satisfied?😊

               

              Best regards, 
              Manuela

               

              Euch hat ein Testbericht besonders gut gefallen? Dann lasst unbedingt ein Like da :)
                Einsteiger:in
                • mkb999
                • Autor
                • Einsteiger:in
                • Aug. 1, 2022 12:36 PM UTC

                I am very much satisfied with the 5G services so far. Keep up the good work.  

                  o2_Manuela
                  • o2_ManuelaTeam
                  • Team
                  • Aug. 3, 2022 10:49 AM UTC

                  Hello @mkb999 , 

                  that are good news, thank you very much for your feedback! 😁

                  It would be awesome if you stay in our community. 

                  There is a lot to discover. 😊

                  For example:

                  If you need any help with your tariff, our english F.A.Q can be very helpful: 

                   

                  Best regards, 

                  Manuela

                  Euch hat ein Testbericht besonders gut gefallen? Dann lasst unbedingt ein Like da :)
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