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200 gb data until DSL connection is installed

  • October 11, 2023
  • 2 Antworten
  • 21 Aufrufe

Dear O2 team,

I am an existing customer of o2(phone contract). and ordered a new DSL connection MyHome m. The technician is going to install it on 30 oct to install DSL connection. How to claim that 200Gb data on the sim that I already have(which came with phone). Or I have to visit the o2 shop again and ask for a new simcard with 200gb data ?

 

Looking forward for your reply. 

 

Edit o2_Sven 24.10.2023/15:14: Moved thread from o2 Mobilfunk: Vertrag & Tarife to English o2 Community: Mobile

Lösung von Vilureef

Hello @okadddd,

You can book the 200GB yourself in the online portal under Tariff & SIM card with bookable Internet and 5G options.

Best regards

2 Antworten

Vilureef
Legende
  • Lösung
  • October 11, 2023

Hello @okadddd,

You can book the 200GB yourself in the online portal under Tariff & SIM card with bookable Internet and 5G options.

Best regards


o2_Sven
  • Moderator
  • October 24, 2023

Hello @okadddd ,

welcome to the o2 Community 💙.

As Vilureef said, you should be able to book the “Always On” 200 GB package yourself, if you do need any further support then please let us know.

 

Kind regards, Sven