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Urgent: Fix phone number for upcoming technician installation

  • June 23, 2026
  • 2 Antworten
  • 20 Aufrufe
A
Besucher:in
The system added "+49(0)" in front of my German number, even though I had already entered "+49". I'm worried the technician won't be able to call me on the home internet installation date. I cannot edit the number myself.

Edit o2_Gerrit 02.07.2026 moved to English O₂ Community: Broadband & Landline

2 Antworten

Bumer
Legende
  • BumerLegende
  • June 23, 2026

Your concerns are unfounded. o2 always stores the international dialing code in this format. So, a technician will be able to reach you.

    o2_Gerrit
    • o2_GerritModerator
    • Moderator
    • July 2, 2026

    Hello ​@Applesauce,

    welcome to our o2 Community 🙂

    How did the installation date go, is your internet now up and running?

    Best egards,

    Gerrit

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