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Unable to access offers after cancellation

  • December 8, 2024
  • 2 Antworten
  • 28 Aufrufe
kvelugula
Besucher:in

I am unable to access the offers after the cancellation of my DSL Contract.
 

The link generates an error https://www.o2online.de/econtract

 


Is there an alternate link to access the offers? The hotline was also not reachable on Saturday.

2 Antworten

o2_Bianca
  • o2_BiancaModeratorin
  • Moderatorin
  • December 11, 2024

Hello ​@kvelugula,
thank you for contacting us again with your questions. Can you still log in and view your contract details? Do you only get the error message when you click on the link?
Best regards Bianca

Schau mal in unserem digitalen Wohnzimmer vorbei. Es lohnt sich https://g.o2.de/community-treffpunkt
o2_Kathi
  • o2_KathiModeratorin
  • Moderatorin
  • December 29, 2024

Hello ​@kvelugula,
since some time has passed here, I wanted to ask you 🙂

Did everything work out for you via the link or can we still provide support? Please let us know.
Kind regards

Kathi

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