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Two weeks passed - Landline number not activated.

  • Aug. 13, 2019 6:11 PM UTC
  • 7 Antworten
  • 301 Aufrufe
Besucher:in
I have ordered a DSL connection starting from 1st of August. Due to some techinical issues, the Internet connection was activated two days later. But, the given landline number was not yet activated. When ever I tried to call it, the automated voice says that the number was not assigned yet. When will it be activated?? Will O2 charge the whole amount eventhough the telephone is not activated?

Lösung von o2_Manga

Hi @Zuzubi,

did you suceed to get the phone activated?

Greetings
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    7 Antworten

    o2_Manga
    • o2_MangaModeratorin
    • Aug. 14, 2019 4:52 PM UTC
    Hi @Zuzubi,

    did you do a factory reset after the problem was fixed? Usually the landline number works immediately after the internet is activated.

    Regards, Manga
    Konnte dein Anliegen gelöst werden? Dann freut sich der Helfer, wenn du seine Antwort als Lösung markierst.
    Joe Doe
    Legende
    Forum|alt.badge.img+37
    • Joe DoeLegende
    • Legende
    • Aug. 14, 2019 4:59 PM UTC
    @Zuzubi what kind of router you exactly use?
    Bin nur Kunde und versuche anderen nach bestem Gewissen zu helfen / I'm just a customer and try to help others as best I can
      schluej
      Legende
      • schluej
      • Aug. 14, 2019 5:16 PM UTC
      @Zuzubi and from where you get this router if you use a homebox from O2
      Live long and prosper 🖖
        o2_Manga
        • o2_MangaModeratorin
        • Lösung
        • Aug. 30, 2019 4:05 PM UTC
        Hi @Zuzubi,

        did you suceed to get the phone activated?

        Greetings
        Konnte dein Anliegen gelöst werden? Dann freut sich der Helfer, wenn du seine Antwort als Lösung markierst.
        Besucher:in
        • Zuzubi
        • Autor
        • Besucher:in
        • Sept. 1, 2019 6:09 AM UTC
        @Zuzubi and from where you get this router if you use a homebox from O2
        I use a fritzbox 7530.
        Besucher:in
        • Zuzubi
        • Autor
        • Besucher:in
        • Sept. 1, 2019 6:12 AM UTC
        Hi @Zuzubi,

        did you do a factory reset after the problem was fixed? Usually the landline number works immediately after the internet is activated.

        Regards, Manga
        When the automated voice says "Die Gewälte nummer ist nicht vergeben", I believe the problem is not at my side.
        Besucher:in
        • Zuzubi
        • Autor
        • Besucher:in
        • Sept. 1, 2019 6:12 AM UTC
        Hi @Zuzubi,

        did you suceed to get the phone activated?

        Greetings
        It started working all of sudden.
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