Hi @inapptom
welcome to our community.
Unfortunately it is not possible to change the tariff on a different technology. So you have two options how to get along with the situation. You take a second contract and cancel the existing DSL by the end of the period or you will wait until the end of the contract and then start a new one.
Have you checked on https://www.telekom.de/festnetz/tarife-und-optionen/internet-dsl if fast DSL is available? If Telekom offers a high speed you can ask for a change of technology with your existing contract. Using My Home M can be changed to VDSL 50000 if available.
Would you like to take a look?
Greetings
DSL only up to 16Mbps available at my address, and I can’t really afford two contracts at the same time guess I’ll wait until the contract is up and see what is best then
Hello @inapptom,
maybe it will be possible to change the technology regarding the internet connection to a later date, unfortunately we can neither confirmthat this will happen nor give a timescale for this.
Regards,
Lars
Is this now possible? Our DSL is struggling (100Mb) with both of us working from home full time now.
Hi @malarek,
welcome to our community!
Do you already checked the possible connections at your adress?
Regards,
Larissa