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Terminating the contract

vor 1 Jahr
Jan. 17, 2025 3:39 PM UTC
3 Antworten
47 Aufrufe

gulli66
Besucher:in

Hello,

I moved abroad and before leaving I cancelled my contract over the website.

They sent me an email saying that they would process my termination. I’s been two months, they haven’ttold me anything and I’m still paying.

What do I have to do?

Thanks

Lösung von o2_Bianca

Hello @gulli66,
thank you for getting in touch and asking. I checked immediately to see that your cancellation had been processed and the connection deactivated as of 26.12.24. You should also have received confirmation of this by e-mail.
Kind regards Bianca

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o2_Bianca
Moderatorin
Lösung
vor 1 Jahr
Jan. 21, 2025 11:43 AM UTC

Hello @gulli66,
thank you for getting in touch and asking. I checked immediately to see that your cancellation had been processed and the connection deactivated as of 26.12.24. You should also have received confirmation of this by e-mail.
Kind regards Bianca

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