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Technician is not coming

  • March 13, 2026
  • 4 Antworten
  • 34 Aufrufe
I
Besucher:in

Hello can someone please help me with the landline interent because i have 2 weeks without internet and technician is not coming i have made appoitment 2 times already. Contract name is xxxxxxxxxxxx
edit o2_Solveig 16.03.2026, 11:11 pers. Data

Lösung von Bumer

Did you report a fault?

https://www.o2online.de/service/internet-festnetz-stoerung/

4 Antworten

Bumer
Legende
  • BumerLegende
  • Lösung
  • March 13, 2026

Did you report a fault?

https://www.o2online.de/service/internet-festnetz-stoerung/

I
Besucher:in
  • Ilsuid
  • Autor
  • Besucher:in
  • March 13, 2026

Yes of course i have reported it 

I
Besucher:in
  • Ilsuid
  • Autor
  • Besucher:in
  • March 13, 2026

Still no answer or a call from technician

o2_Solveig
  • o2_SolveigModeratorin
  • Moderatorin
  • March 16, 2026

Hello ​@Ilsuid ,
welcome to our o2 Community 😀
I’m sorry to hear that your internet isn’t working as it should. 
You’re currently registered as a prospective customer. 
We therefore don’t have access to your details. 
Please call the DSL helpline  0800 525 1378 (Mon–Fri, 7 am–8 pm, Sat 10 am–6 pm) to sort out your issue. 
Kind regards,
Solveig 

O₂ my Service - Service, wie du ihn willst-> https://hilfe.o2online.de/o2-news-3/o2-my-service-service-wie-du-ihn-willst-536715
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