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some question about my O2 Home S 50 Flex

  • September 19, 2025
  • 5 Antworten
  • 39 Aufrufe

Hello, My order is O2 Home S 50 Flex .I have some questions about my order and my network

1. I received the sim card and put it in my own router which i think is good quality but no 5G, and the internet speed is just about 15m/s average of the whole day is it normal or do i need to upgrade a better touter to get high speed? What is the average speed when renting your router?

2. when I take out this sim card from router and then put it in my cellphone iphone, the net speed is so fast and i can see a 5G signal on the phone.

3. My combo said it is unlimited network, I am curious if I just insert the sim card on my cellphone not a router and use it with high speed net, will I have limits or be charged for other cost? If I just use the sim card on the phone not a router?

 

Please let me know.

 

Thank you.

Edit o2_Daniela 19.09.25, 19:02: moved from o2 Home: Vertrag & Tarife to English o2 Community: Broadband & Landline

5 Antworten

  • Autor
  • Besucher:in
  • September 19, 2025

Sorry, just question 1 and 3 need answers. 

 

Thank you guys.


Forum|alt.badge.img+20
  • Legende
  • September 19, 2025

With your description in point 2, you have already answered your question in point 1 yourself.

You can use the SIM card in any device of your choice, including a smartphone. However, O2 Home tariffs may only be used at the contractually agreed address of use. This means that the smartphone must remain at the contractually agreed address of use;  you are not permitted to use the Home SIM card anywhere else when you are away from home.


  • Autor
  • Besucher:in
  • September 19, 2025

@blablup  Thank you very much, make sense for question 3, do you know how much do I need to pay if I use it outside of the address? for 1GB?

 

For question1 do you know the average speed for I am thinking my speed is too slow. And I don’t know how to add an order of the 5G router now as I didn’t order it at the beginning when I request the SIM card.

 

Please advise, thank you!


Forum|alt.badge.img+20
  • Legende
  • September 19, 2025

The use of the o2 Home SIM card outside the contractually agreed usage address is not permitted.  In the event of a violation of the contract, the SIM card will likely be disabled by o2.

Contact o2 customer service if you would like to rent the o2 Homespot 5G. Please note the prices according to the price list.


o2_Solveig
  • Moderatorin
  • September 23, 2025

Hello ​@jianpeng ,
welcome to our o2 Community 😀
The following values apply to your tariff according to the data sheet 

If you write that the speed on your mobile phone is significantly faster, you already have the answer that it is due to the router. 
Which model are you using? 
Kind regards, 
Solveig