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Hello Team,

I bought the DSL contract with Select & Stream. I got teh link through email and every time when i open that it open itunes website. And some time it takes me to priority website and then said i can not use that offer due to given reason but in my contract it is showing included. 

I also make a complaint last week but did not get any response as after 13 August that link will be not be able to use as it can also be used in 30 days.

Now i do not know to whom i should contatct.

Kindly help me in this mater.

Best Regards

Salman

 

edit o2_Solveig: verschoben von Entertainment → English o2 Community 

edit o2_Tobias: moved from English Community mobile to English Community DSL

Hi @Sam66 ,

 

sorry to hear that it didn’t work out. Could you try opening the link in a web browser on a PC or Mac?

Are you using the correct “Mein o2”-Account? It should be the DSL-Account. Try logging in with that account first (instead of switching to it).

What Service do you want to book (i.e. o2 TV ...)

Viele Grüße,
Kurt

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