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Hello,

I didn´t received the router because my name was not appearing on the ringbell. I have issue to contact O2 support on phone, chat and whatsapps unfortunately. I would be glad to have support here please.

 

Thank you in advance.

Hi @Tchoutchou 

Welcome to our o2 Community.

Please sent us your Name, address and date of birth via private Message to our @o2_Support  User

and we will take a closer look and arrange a new shipment to you.

Best regards Matze  

Hi @Tchoutchou 

Thanks for your message.

Your new router should arrive at your place with in the next few workdays. 

Best Regards Matze 

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