Hello. I was waiting for the installation of my router (new customer) in the indicated date and time sent by email.
They didnt come and I have no way of checking my order status.
What should I do?
01.11.2023 09:29 o2_Katja: verschoben aus Mobilfunkvertrag
Hello
welcome to the o2 Community 💙.
When you got the Welcomeletter for the contract that you’ve ordered, was a router listed there among the contract details?
Best regards, Sven
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