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Router not delivered

  • October 30, 2023
  • 1 Antwort
  • 10 Aufrufe
R
Besucher:in

Hello. I was waiting for the installation  of my router (new customer) in the indicated date and time sent by email.
They didnt come and I have no way of checking my order status. 
What should I do?

01.11.2023 09:29 o2_Katja: verschoben aus Mobilfunkvertrag

    1 Antwort

    o2_Sven
    • o2_SvenModerator
    • Moderator
    • November 1, 2023

    Hello @Router instalation ,

    welcome to the o2 Community 💙.

    When you got the Welcomeletter for the contract that you’ve ordered, was a router listed there among the contract details?

     

    Best regards, Sven

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