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Hello , from 25th March till 1st April,  due to technical issues i had no Internet at home. 

Why am I supposed to pay the whole bill then? 

I want the refund for those days I had no Internet.  

My contract is to pay for Internet,  not to pay for the days without Internet,  or? 

 

Hi @Meisam83 

Welcome to our o2 Community. 

Thanks for your message. 

We will show you a refund for the time you had technical issues on your next invoice.

Best Regards Matze 

 


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